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Doro 5516 with 12 months Fuss Free Phone service with FREE one month trial

Product code: HM74FFP12

Special Price £214.03 (inc VAT) £178.36 (ex VAT)

Regular Price: was £274.74 (inc VAT) was £228.95 (ex VAT)

The ex VAT price will apply to blind or partially sighted people, or someone buying on their behalf.

The Doro 5516 mobile phone loaded with the Fuss Free Phones telephonist service. At the touch of a button, this service offers a dedicated call centre in the UK that will put you through to your contacts, send a text and provide complete protection from nuisance calls.


Special order This is a special order product. Please see below for delivery and return information.


Please note: The SIM card provided with this phone will not work outside of the UK. Phone not available to buy for outside UK.

Description

IMPORTANT - In order to set up the phone and deliver this product, customer contact details are securely passed onto the service provider, Fuss Free Phones. If you have any queries regarding this, please contact our helpline.
Fuss Free Phones will contact you by phone towards the end of your subscription period to enquire whether you would like to continue or extend your subscription. If so, they will arrange payment directly between yourself and Fuss Free Phones.

About the handset
The Doro 5516 is ideal when you want an easy to use mobile camera phone in a classic, bar style design. It has separated, raised keys and a large display making calling and texting easier. It has a talking number keypad when dialing numbers and is hearing aid compatible.

 

Please note: This phone is not fully vocalised. This phone does not announce letters being typed but announces numbers only.

This feature is de-activated upon arrival but it is simply turned on. Go to Settings, then Sound, Tone Setup, Keypad tone, Talking Keys and then choose High or Low.



Handset specification
Doro 5516 easy-to-use 3G mobile phone
Large screen 2.4 inch
Adjustable font sizes and contrast adjustment
Talking number key pad (for dialing numbers only)
Extra loud and clear sound
Hearing Aid Compatible
Assistance/SOS button and ICE feature
Speaker phone

What is Fuss Free Phones?
Fuss Free Phones is a mobile network providing national coverage and a UK call centre that puts calls through to your friends and relatives. We’ve paired it with the popular Doro 612 PhoneEasy mobile that is easy to see and simple to use with a large call button at the back. That button on the back of the handset links you straight to Fuss Free Phones' 24 hour call centre and their friendly telephonists.

Make your own calls or use the telephonist service
You can call the call centre as many times as you like 24 hours a day and they will put you through. Or you can use the phone’s keypad to dial the numbers yourself if you prefer.
You get 600 minutes each month, but if you do run close to the limit Fuss Free Phones will call and warn you. Additional minutes are 25p each and when Fuss Free Phones call they'll discuss how many you might need. You will never be charged without Fuss Free Phones asking you first.

Free No Nuisance Calls service
Because Fuss Free Phones has your trusted callers list, you can opt to only receive calls from the numbers on your list. The call centre answers any other calls.

Easy to text
Text messages sent either from your Fuss Free handset or through the telephonists are unlimited. Fuss Free Phones can send text messages for you.

No contract or surprise calls
You are not tied to a lengthy contract. If you need to cancel we’ll make that as painless as possible.

What options are available?
There are 3 subscription options available; they all include 600 minutes each month, unlimited text messages and the No Nuisance Calls service. (Prices are for the service only. The cost of the phone is not included in the prices listed below)
1 month: £16.67 for one month period (ex VAT)
6 months: £99.00 for six months when paid in full at the beginning of the service period (ex VAT)
12 months: £179.00 for twelve months when paid in full at the beginning of the service period (ex VAT)
Fuss Free Phones will contact you before the end of your first subscription period to see if you would like to renew your subscription.

Special Order
You are buying a special order product which is being configured for your use, this means the phone is a bespoke product and it is non-returnable unless faulty. Customers can however cancel the Fuss Free Phone telephonist service if required.
We are working in partnership with Fuss Free Phones who will be delivering the product on our behalf. We will pass on your contact information to Fuss Free Phones to enable delivery. They will also communicate with you directly to set up the phone.

Please note: This product will be delivered within 10 days.

  • For downloadable instructions, please use this link Product Instructions (Word doc )

  • Additional information on Fuss Free phones is available using this link
  • This product is only available to buy in the UK.
  • IMPORTANT: Customer contact details are securely passed onto Fuss Free Phones in order to set up the service onto the phone. Any queries, please contact RNIB helpline. Fuss Free Phones will contact you by phone towards the end of your subscription period to enquire whether you would like to continue or extend your subscription. If so, they will arrange payment directly between yourself and Fuss Free Phones.
  • Please note: This service provides a new number on a new sim card that must be used with this phone. Your old sim card and number cannot be used.
  • Please note: The phone is non-returnable unless faulty. This is because the Fuss Free Phone service number is added to the phone before dispatch making this a bespoke order.
  • This bespoke product may take up to 10 working days to be received. Fuss Free Phones will contact you to confirm you have received the phone and guide you through the initial setup process.
Delivery

If you find this product is unsuitable for your needs, or is faulty, then follow our returns instructions to ensure we deal with your enquiry efficiently.  Some products cannot be returned.  More information can be found in product description where applicable. 

Special order products are non-returnable unless faulty. We kindly ask our customers to ensure that any faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging. These include specially ordered items that are not part of our standard range. This also includes personalised items, including computer packages, as well as special order canes, walking sticks and more.

 

 

Returns

If you find this product is unsuitable for your needs, or is faulty, then follow our returns instructions to ensure we deal with your enquiry efficiently.  Some products cannot be returned.  More information can be found in product description where applicable. 

Special order products are non-returnable unless faulty. We kindly ask our customers to ensure that any faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging. These include specially ordered items that are not part of our standard range. This also includes personalised items, including computer packages, as well as special order canes, walking sticks and more.

 

 

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