Order by midnight on 17th December for guaranteed Christmas delivery. Special order items must be ordered by 10th December.


We aim to make our website as easy-to-use as possible. If you find any information on our shop needing clearer information, please email us at shop@rnib.org.uk and we will look at improving the content.

If you find yourself struggling with our online shop please read the FAQs first as this may have the answer you need. If you are still having difficulties then call or email our Helpline on 0303 123 9999 or email shop@rnib.org.uk.