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130cm (52") crook handle rigid long cane - pencil tip

Product code: ML77
£24.60 (inc VAT) £20.50 (ex VAT)

The ex VAT price will apply to blind or partially sighted people, or someone buying on their behalf.

Heavy gauge aluminium cane shaft with hook Pencil Tip and a crook handle. Reflective finish.


Special order


This product is returnable within 14 days of receipt in an “as new” condition in original, undamaged packaging. Please see below for delivery and return information.


This product is only available to buy in the U.K. Delivery is included in the price of the product.


Please allow up to six weeks.

Description

Please allow up to six weeks delivery. Long canes should only be used by people who have attended a specialist training course to attain a high level of safe and independent travel.Long canes are not to be used for supporting a person's body weight. A long cane should reach between the user's sternum (breastbone) and under the chin, when the user is standing upright and the cane tip is touching the ground between their legs. The length and speed of walking stride will also affect the length of the cane required. Length is 130cm (52") and weight is 0.274kg.

 

Special order 

We work with partners to deliver products on our behalf. If you’re buying a special order product, we will pass on your contact information to our partners to enable delivery. We may also quote extended delivery times, outside of our standard terms and conditions for these products.

 

These products are returnable within 14 days of receipt in an “as new” condition in original, undamaged packaging.

 

We kindly ask our customers to ensure that any faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging. 

  • Long canes should only be used by people who have attended a specialist training course to attain a high level of safe and independent travel.Long canes are not to be used for supporting a person's body weight. A long cane should reach between the user's sternum (breastbone) and under the chin, when the user is standing upright and the cane tip is touching the ground between their legs. The length and speed of walking stride will also affect the length of the cane required.
  • For downloadable instructions, please use this link Product Instructions (Word doc )
Delivery

We will make every effort to deliver within 5 working days, however if  you have not received your goods within 10 working days please contact our Helpline on 0303 123 9999 who will be able to help you. Please note that for special orders the delivery can take up to six weeks and this is stated in the product details, where relevant.

Most of our products and some publications in large print (16 point and above) can be sent by freepost under the 'Articles for the Blind' scheme.

However, the Articles for the Blind scheme offers no guarantees of delivery or insurance for valuable items. We do, therefore, have to make delivery charges for some high value products which need to be sent by a special delivery method. Where a product incurs a delivery charge this is highlighted in the product details and will be added to your order at checkout.

When we send your products, the package will include a 'dispatch note' with details of the contents. It is really important to check this against the actual contents of the package and alert us immediately (within 7 working days) of receiving the order about any discrepancies. 

Returns

If you find this product is unsuitable for your needs, or is faulty, then follow our returns instructions to ensure we deal with your enquiry efficiently.  Some products cannot be returned.  More information can be found in product description where applicable. 

Special order products are non-returnable unless faulty. We kindly ask our customers to ensure that any faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging. These include specially ordered items that are not part of our standard range. This also includes personalised items, including computer packages, as well as special order canes, walking sticks and more.

 

 

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