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OrCam one additional year warranty

Product code: HT371WA
£180.00 (inc VAT) £150.00 (ex VAT)

The ex VAT price will apply to blind or partially sighted people, or someone buying on their behalf.

Purchase an additional year's warranty, or up to 3 years, within 30 days of your original OrCam purchase. This will be in addition to the OrCam’s standard 2 year warranty. This product does not include the OrCam device.


Special order This product must be purchased within 30 days of the original OrCam purchase. Full refund is available if your OrCam is returned as unsuitable. Only available for purchase in the UK. Please see below for delivery and return information.

Description

OrCam's breakthrough artificial vision technology gives independence to people who are blind, visually impaired, have a reading disability or other conditions. OrCam devices include as standard 2 years warranty but an additional 3 years can be purchased in yearly chunks.

Important
This product does not include the OrCam devices HT371 or HT372.

This product is 1 year additional warranty; you can purchase up to 3 additional years. Additional warranty must be purchased within 30 days of your OrCam purchase.


Please note: This product is only available to purchase by customers in the UK.


Special order 
We work with partners to deliver products on our behalf. If you’re buying a special order product, we will pass on your contact information to our partners to enable delivery. We may also quote extended delivery times, outside of our standard terms and conditions for these products.

This product must be purchased within 30 days of the original OrCam device purchase. Full refund is available if your OrCam device is returned as unsuitable.

We kindly ask our customers to ensure that any faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging.

  • Please note: This product is only available to purchase by customers in the UK.
Delivery

We will make every effort to deliver within 5 working days, however if  you have not received your goods within 10 working days please contact our Helpline on 0303 123 9999 who will be able to help you. Please note that for special orders the delivery can take up to six weeks and this is stated in the product details, where relevant.

Most of our products and some publications in large print (16 point and above) can be sent by freepost under the 'Articles for the Blind' scheme.

However, the Articles for the Blind scheme offers no guarantees of delivery or insurance for valuable items. We do, therefore, have to make delivery charges for some high value products which need to be sent by a special delivery method. Where a product incurs a delivery charge this is highlighted in the product details and will be added to your order at checkout.

When we send your products, the package will include a 'dispatch note' with details of the contents. It is really important to check this against the actual contents of the package and alert us immediately (within 7 working days) of receiving the order about any discrepancies. 

Returns

If you find this product is unsuitable for your needs, or is faulty, then follow our returns instructions to ensure we deal with your enquiry efficiently.  Some products cannot be returned.  More information can be found in product description where applicable. 

Special order products are non-returnable unless faulty. We kindly ask our customers to ensure that any faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging. These include specially ordered items that are not part of our standard range. This also includes personalised items, including computer packages, as well as special order canes, walking sticks and more.

 

 

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