GuideConnect is a talking digital assistant that brings you closer to family and friends. It helps you manage your everyday life and have fun. Simple internet access makes it easy to find information, be entertained and stay up to date with what’s happening in the world. GuideConnect is thoughtfully designed by and for people with sight loss, enabling you to enlarge the text or have it read to you. There are straightforward menus and lots of help. GuideConnect will talk you through every step of the way - you won’t believe how easy it is to use!

Your desktop computer is supplied with a monitor, mouse, keyboard with quick access keys, DVD drive and Windows 10. The GuideConnect software comes with a Software Maintenance Agreement (SMA) which entitles you to one free version upgrade.

Computer specification

  • 24-inch monitor.
  • Desktop with tower with speakers.
  • Windows 10.
  • 4gb RAM.
  • DVD Drive.
  • GuideConnect keyboard with “quick access” keys.
  • Mouse included.
  • Basic USB headset with mic.
  • Intel® Core™ i3 processor.
  • Wifi card.

GuideConnect specification

  • Compatible with Microsoft Windows only.
  • Simple step-by-step menus help you complete every task.
  • High contrast large print text, as BIG as your eyes need.
  • Human sounding voices guide you every step of the way.
  • Touch, remote, keyboard or mouse access.
  • The simplest way to write, send and receive email.
  • Compose letters and print envelopes.
  • Effortlessly browse the web.
  • Scan and read your print mail.
  • Listen to audio books or today's newspapers.
  • Maintain a calendar and receive timely reminders.
  • Tune in to your favourite radio stations.

Special order and money back guarantee

We work with partners to deliver products on our behalf. If you’re buying a special order product, we will pass on your contact information to our partners to enable delivery. We may also quote extended delivery times, outside of our standard terms and conditions for these products. 

Important - order cancellations and returns

We are unable to cancel your order once it has been placed. Should you change your mind about this special order product, you will need to accept the delivery and then contact RNIB Helpline to arrange its return; guidance on how to do this can be found in our Returns Policy.

This product has a 30 days money back guarantee. We kindly ask our customers to ensure that any unsuitable or faulty products being returned are packaged securely for stable transit, or the warranty may be voided. Where possible, please use the original packaging.

Territory restrictions

This product is available for sale in the UK only.


  • One-year warranty on hardware.
  • In addition, you can purchase a one or two year extended warranty (product codes HT351 and HT352).

Simple step-by-step menus

Never get lost or overwhelmed – GuideConnect's simple step-by-step menus talk you through your choices. Whether you're composing an email, browsing the internet or scanning your post, GuideConnect simplifies the process into a series of effortless steps.

Follow along with high contrast, large print talking menus and you'll have achieved your task before you know it.

Text and menus as big as you need

Unlike iPads and other tablets, with GuideConnect there's no restriction on how big you make the words. Choose large print menus and text, wherever you need them. High contrast colours that suit your sight and a selection of easy-to-read text fonts ensure you can always see the action. With GuideConnect there's no small text, no searching for low contrast app icons and no complicated gestures to remember.

Talks you through every task

Everything is read aloud with GuideConnect. The simple step-by-step menus are spoken at a speed that suits you. You can hear email from a family member read aloud, as if they were in the room. Have today's post announced for your ears only. Whether you choose GuideConnect for your TV, tablet or on a computer, the voice announces just enough information, so you always feel in control and never overwhelmed. GuideConnect includes a selection of human-sounding voices and can read as slow or as fast as you are accustomed to.

Flexible access – touch, remote, keyboard or mouse

GuideConnect's touchscreen access is ideal for partially sighted people who have chosen a portable tablet or touchscreen laptop. There are no complex gestures to memorise, just the handy side buttons that sit naturally under your fingers.

For the quickest access to GuideConnect's leisure features, reach for the Dolphin remote control. The natural partner for TV and tablet users, the Dolphin Remote can also be paired with your laptop or desktop computer. Sit back in your favourite armchair and use the simple tactile buttons that feel instantly familiar.

For people that choose a laptop or desktop solution, GuideConnect is equally intuitive with your favourite keyboard and mouse.

Effortlessly write, send and receive email

Email has never been easier or more accessible than with GuideConnect. The simple speaking menus walk you through every step of writing, sending and receiving email.

  • New email – GuideConnect will notify you.
  • Composing a response – GuideConnect will read as you type.
  • Proofing for mistakes – GuideConnect alerts you to spelling errors.
  • Add a contact to the address book – GuideConnect assists you.

With talking, high contrast, large print menus that patiently guide you, staying in touch with friends and family has never been simpler. 

Browse the web with confidence

Access a world of information with just four keys. GuideConnect harnesses all the power of a full screen reader, with none of the complexity. Use the up and down arrow keys to explore any webpage. GuideConnect will highlight what is being read aloud, so you'll never get lost or confused.

Scan and read your post, independently

With GuideConnect, there's no need to wait for someone sighted to visit and read your mail. You can independently and – most importantly – privately read your letters and print documents. GuideConnect is the simplest way to hear printed text read aloud. Choose GuideConnect's tablet package and use the inbuilt camera. Or TV and computer users can plug in a lightweight scanner. Add high contrast colours to make the text or images easier on the eye. Save photos to look at again and again.

Confidently write letters and documents

There's no escaping the admin of modern life, but with GuideConnect you can independently handle your own correspondence.

  • Write letters – GuideConnect builds your letter, piece by piece, so there's no complicated formatting challenges.
  • Add your recipient's address from the address book.
  • Choose a greeting. Write your message. Sign off.

Always large print, GuideConnect walks and talks you through each stage and even prints your envelope!

Browse and read thousands of free audio books

Experience the widest range of audio books, human-narrated and delivered with large, crystal clear text. From top ten best sellers to classics, and from romance to tragedy, GuideConnect has them all, free and ready to read. Simply sign up to your regional accessible library provider and get reading. Explore the full list of library providers and sign up for their free services, then browse titles in your chosen language by popular titles, genre, title or author.

Newspapers you can read, delivered daily

Local, regional and national newspapers are all accessible and delivered daily with GuideConnect. Sign up to RNIB Newsagent's free talking newspapers service and GuideConnect will fetch your favourite papers as they're published. With print as big as you need it, you can browse the headlines and the sections. Love sport? Jump straight in! With GuideConnect you can choose, read and listen to the articles that interest you.

Listen to the radio

Browse thousands of local, regional and national radio stations, or just play your favourites. Discover stations catering for all kinds of interests and groups of people. Listen to content while using other GuideConnect features, or just sit back and enjoy the programme with your Dolphin remote in hand. Easily find your station with GuideConnect's speech, high contrast text and station pre-set buttons.

Manage your calendar and address book

Never miss an appointment or birthday again. Add events and receive timely reminders. There are no complex calendars to navigate. With GuideConnect all the details are in large, high contrast print and spoken. Store your contacts' addresses, email addresses and phone numbers in GuideConnect's address book. Effortlessly and independently send an email, write a letter, or print an envelope or a label. With GuideConnect you don't need an expert at hand.

This item is eligible for VAT exemption.

Barcode: HT378

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