Help

If you have a question, the answer may already be on our FAQs page. Our information on deliveries and returns might also be helpful

Get in touch

We love hearing from you and welcome suggestions to help us improve our service. If you have any questions or feedback, please call us on 0303 123 9999 or email helpline@rnib.org.uk. Our opening hours are 8am – 8pm on weekdays, and 9am – 1pm on Saturdays.