RNIB Products and Advice Centres

Our Products and Advice Centre consultations are a great way of finding out about the products we offer, and give you the chance to try and view before you buy.

Products and advice centre staff demonstrating a big button phone to a customer

About Products and Advice Centres

We recommend planning your visit and booking your appointment in advance so that we can schedule time to help with your queries and you can let us know ahead of time the key things you'd like to come in and talk to us about. You can use the online booking system links below or contact our Helpline on 0303 123 9999 who will be happy to help book this on your behalf. Please note, for some products, we will need up to two weeks' notice to arrange in-centre demonstration, and where we cannot demonstrate a product, we may direct you to a demonstration by one of our third party suppliers.

Our online booking system is available for you to book a 30-minute session with one of our team. We're able to offer you a face-to-face session in a Centre and if you don't live nearby or can't make it into the Centres, we can run a video session if you have access to Microsoft Teams, or speak on the phone. 

Our Locations

Shelves packed with products in the London Products and Advice Centre

London

Our London centre is a 10-minute walk from King’s Cross and St Pancras International train stations, and a 20-minute walk from Euston station.

Grimaldi Building, 154a Pentonville Road, London, N1 9JE
Monday to Friday, 9.30am – 4pm
Book London Appointment
Edinburgh store. A small table with four chairs placed around it. On one wall is a rack showing canes and walking sticks, on another is shelving displaying a selection of accessible products.

Edinburgh

12-14 Hillside Crescent, Edinburgh, EH7 5EA
Tuesday and Thursday, 9.30am – 4pm
Book Edinburgh Appointment
Shelves and tables displaying products in the Belfast Products and Advice Centre

Belfast

Victoria House, 15-17 Gloucester Street, Belfast, County Antrim, BT1 4LS
Tuesday and Thursday, 9.30am – 4pm
Book Belfast Appointment