Our Products for Life Store consultations are a great way of finding out about the products we offer, and give you the chance to try and view before you buy.

Chat to our Product Coordinators by phone, video call or visit one of our three stores; Belfast, Edinburgh, London. 

Or take a look at our events calendar and select “Products” from the Topics list to see if we'll be at a pop-up event near you soon.

Book your appointment 

We recommend planning your visit and booking your appointment in advance so that we can schedule time to help with your queries and you can let us know ahead of time the key things you'd like to come in and talk to us about. You can use the online booking system links below or contact our Helpline on 0303 123 9999 who will be happy to help book this on your behalf. Please note, for some products, we will need up to two weeks' notice to arrange in-store demonstration, and where we cannot demonstrate a product, we may direct you to a demonstration by one of our third party suppliers.

Our online booking system is available for you to book a 30-minute session with one of our Store Team. We're able to offer you a face-to-face session in store and if you don't live nearby or can't make it into the Stores, we can run a video session if you have access to Microsoft Teams, or  speak on the phone. 


Our London store is a 10-minute walk from King’s Cross and St Pancras International train stations, and a 20-minute walk from Euston station.

Address: Grimaldi Building, 154a Pentonville Road, London, N1 9JE

Opening hours: Monday to Friday, 9.30am – 4pm

Phone: 0303 123 9999

Email: [email protected]


As of Tuesday 14 November, our Edinburgh Products for Life store is temporarily located at:

Moulsdale House, 24D Milton Road East, EH15 2NJ

Opening hours: Tuesday and Thursday, 9.30am – 4pm 

Phone: 0303 123 9999

Email: [email protected]


Address: Victoria House, 15-17 Gloucester Street, Belfast, County Antrim, BT1 4LS

Opening hours: Tuesday and Thursday, 9.30am – 4pm 

Phone: 0303 123 9999

Email: [email protected]

Community events

Keep up-to-date with Retail Products community reach events around the UK where we'll have a range of everyday living products available for you to get their hands on, ask questions and gain useful information about your local services from our event partners.

Visit the RNIB Courses (and events) page and select "Products" within the Topics filter. 

RNIB Helpline

For dedicated advice and support, you can also call RNIB’s Helpline on 0303 123 9999 or email [email protected]. The Helpline is open 8am to 8pm on weekdays and 9am to 1pm on Saturdays.

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